A Comparison of Experienced, Novice Counselor and Non-counselor in Recall of Client-Presented Information in Therapeutic Interview


This study examines whether counselors’ memory of client-presented information varies qualitatively according to the number of years of counseling experience. This study develops a methodology to measure the amount of counselors’ recall memory obtained from a free recall task after watching videotaped stimulus interviews. Four experienced counselors, seven novice counselors, and twelve non-counselors watched videotaped stimulus interviews and then wrote freely everything they could recall about what the client had said in the interview. Interview transcripts were employed as evaluation criteria. Independent coders judged the parts of the transcript to which the recalled items corresponded. The results indicate that the experienced counselor group scored the highest in recalling client-presented information and that recalled contents differed among the participant groups. Implications of the steps to gain counselor expertise are discussed. This study was supported by Grant-in-Aid for Scientific Research (No. 20530569) from the Japan Society for the Promotion of Science.

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