A CTA-DCD Model to Determine Design Requirements for Technology to Support People with Mild Cognitive Impairment / Dementia at Work
- Karan Shastri, Systems Design Engineering, University of Waterloo, Waterloo, Ontario, Canada
- Jennifer Boger, University of Waterloo, Waterloo, Ontario, Canada
- Parminder Flora, Ontario Shores Centre for Mental Health Sciences, Whitby, Ontario, Canada
- Arlene Astell, Ontario Shores Centre for Mental Health Sciences, Whitby, Ontario, Canada
- Ann-Charlotte Nedlund, Linkoping University, Linkpoing, Sweden
- Katja Karjalainen, University of Eastern Finland, Joensuu, Finland
- Anna Mäki-Petäjä-Leinonen, University of Eastern Finland, Joensuu, Finland
- Louise Nygård, Karolinska institutet, Huddinge, Sweden
AbstractWork is an integral and meaningful part of many people’s lives. Research has shown that the consequences of MCI and dementia (MCI/dem) before the age of sixty-five can profoundly affect a person’s vocational situation. Technology plays a significant role in supporting different abilities for people with MCI/dem at communities and home; however, there is little research to investigate the role of technology and address the technological requirements of people with MCI/dem at work who are employed. We propose a new systematic human factors model to study people’s tasks, activities, and requirements derived from in-depth interviews with six people living with MCI/dem and one caregiver. By characterizing the barriers or problems faced by people with MCI/dem in the context of cognitive work, we organized individual barriers of the participants in terms of macrocognitive activities and cognitive support requirements.